At PowerUp Electronics, we are committed to providing high-quality refurbished laptops, desktops, and accessories. Every product undergoes thorough testing and quality checks before delivery. This Warranty Policy explains the terms and conditions of the warranty provided with our products.

 

This warranty applies only to products purchased directly from PowerUp Electronics through our website, store, or authorized sales channels.

The warranty is valid only for the original purchaser and cannot be transferred.

 

The warranty period is mentioned on the product page and invoice.

Typical warranty periods include:

Laptops & Desktops: 3 Months / 6 Months / 1 Year (depending on the product)

Accessories: Warranty only if specifically mentioned.

Battery & Charger: Covered only if specified on the invoice.

 

The warranty covers hardware defects caused by normal usage, including:

Motherboard

Processor

RAM

SSD / HDD

Keyboard

Display (manufacturing defects only)

Wi-Fi & Bluetooth module

Internal hardware components

If a covered hardware defect occurs during the warranty period, PowerUp Electronics will repair or replace the defective component.

 

The warranty does not cover:

Physical or accidental damage

Liquid damage

Broken or cracked display

Cosmetic scratches, dents, or wear

Battery backup reduction due to normal use

Software issues or virus infections

Operating system corruption

Password-locked devices

Data loss

Damage caused by power surges

Unauthorized repairs or modifications

Missing or removed serial numbers

 

Customers are responsible for:

Keeping a backup of important data before submitting a product for warranty service.

Providing the original invoice or proof of purchase.

Using the product according to the manufacturer’s recommendations.

PowerUp Electronics is not responsible for any loss of personal data during repair or replacement.

 

To request warranty service:

Contact our support team.

Share your invoice or Order ID.

Explain the issue.

Provide photos or videos if requested.

Our technicians may guide you through basic troubleshooting before approving a warranty claim.

 

Every product received for warranty service is inspected by our technicians.

If the issue is covered under warranty, repair or replacement will be provided at no additional cost.

If the issue is not covered, we will provide a repair quotation before proceeding.

 

If a product cannot be repaired within a reasonable time:

We may replace it with the same model or an equivalent model of equal or better specifications.

Replacement products continue under the remaining warranty period of the original purchase.

 

If the defect is covered under warranty, PowerUp Electronics may cover shipping charges as per our warranty process.

If the issue is not covered under warranty, shipping costs will be the customer’s responsibility.

Customers should pack products securely. PowerUp Electronics is not responsible for damage caused during transit due to improper packaging.

 

PowerUp Electronics is not responsible for:

Loss of business or profits

Loss of data

Indirect or consequential damages

Delays caused by courier services or unforeseen events

Our maximum liability shall not exceed the original purchase price of the product.

 

PowerUp Electronics reserves the right to modify this Warranty Policy at any time. Updated versions will be published on our website and become effective immediately.

 

This Warranty Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.