Effective Date: August 2026
At PowerUp Electronics, we are committed to delivering your order safely and on time. Please read our shipping policy carefully before placing an order.
Order Processing
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
If there is any delay due to stock availability or unforeseen circumstances, we will inform you promptly.
Shipping Time
Estimated delivery times:
Mumbai: 1–2 business days
Maharashtra: 2–4 business days
Rest of India: 3–7 business days
Delivery times are estimates and may vary depending on the courier service and destination.
Shipping Charges
Free Shipping on selected products and promotional offers.
Shipping charges, if applicable, will be displayed during checkout before payment.
Order Tracking
Once your order has been shipped, you will receive:
Tracking ID
Courier Partner Details
Estimated Delivery Date
You can track your shipment using the tracking information provided.
Delivery Attempts
Our courier partner will make delivery attempts at the shipping address provided. If delivery is unsuccessful due to an incorrect address, unavailable recipient, or refusal to accept the package, additional shipping charges may apply for re-delivery.
Damaged or Missing Packages
If your package:
Arrives damaged,
Appears tampered with, or
Is missing any item,
please contact us within 24 hours of delivery with clear photos and your order details. We will investigate and provide a suitable resolution.
Shipping Delays
PowerUp Electronics is not responsible for delays caused by:
Natural disasters
Weather conditions
Government restrictions
Public holidays
Courier service delays
Incorrect shipping information provided by the customer
Delivery Issues
If you have not received your order within 10 business days from the shipping confirmation, please contact us with:
Your Name
Order Number
Phone Number
We will assist you in tracking your shipment.
Returns & Refunds
For information regarding returns, replacements, and refunds, please refer to our Return & Refund Policy.
Contact Us
PowerUp Electronics
Email: thepowerupelectronics@gmail.com
Phone: +91 9650180834
Location: Mumbai, Maharashtra, India